GENERAL TERMS AND CONDITIONS

APPLICATION & SUBJECT MATTER OF THE GENERAL TERMS AND CONDITIONS OF BUSINESS (GCB)

These General Terms and Conditions apply to bookings and the contractual use (temporary rental agreement) of the ‘Chalet De Golfbreker no. 132’ and the ‘Chalet De Golfbreker no. 123’, located at Hoogenboomlaan 42, 4325 DM Renesse, at Camping & Beachresort Julianahoeve.

In these General Terms and Conditions, the term ‘Tenant’ is understood to mean: The person who enters into a rental agreement with the landlord for the rental of the ‘Chalet De Golfbreker no. 132’ or the ‘Chalet De Golfbreker no. 123’.

In these General Terms and Conditions, the term ‘Landlord’ is understood to mean: The couple Etgeton, located at Hoogenboomlaan 42, 4325 DM Renesse, Netherlands, VAT number: NL827423780B01, who enter into a rental agreement with the tenant for the rental of the ‘Chalet De Golfbreker no. 132’ or the ‘Chalet De Golfbreker no. 123’.

In these General Terms and Conditions, the term ‘Chalet’ is understood to mean: The ‘Chalet De Golfbreker no. 132’ located on Camping & Beachresort Julianahoeve – plot Merel 132 – or the ‘Chalet De Golfbreker no. 123’ located on Camping & Beachresort Julianahoeve – plot Merel 123.

These General Terms and Conditions apply regardless of any own conditions or other general terms and conditions brought in by the tenant. We explicitly reject all general terms and conditions to which the tenant refers or which are applied by the tenant.

Any agreements deviating from these General Terms and Conditions are only valid if they have been agreed upon in writing in advance and confirmed by the landlord.

Article 1 – Bookings

We only accept bookings from persons who are 21 years of age or older. Bookings made by persons under 21 years of age are invalid and will be refused without explanation or may be canceled or terminated at any time once discovered. The general terms and conditions of Camping & Beachresort Julianahoeve also do not allow bookings of accommodations or pitches by persons under 21 years of age. Every tenant undertakes to comply with the general terms and conditions of Camping & Beachresort Julianahoeve when booking the chalet.
Chalet no. 132 can be booked for a maximum of 5 persons, chalet no. 123 for a maximum of 6 persons. In addition to the tenant’s details, each additional guest must provide at least their full name and date of birth.
After a successful reservation request, the tenant will receive a confirmation of the booking and the invoice for the rental period by e-mail within 5 days. The general terms and conditions can be viewed at www.chaletdegolfbreker.nl. The payment conditions described in Article 2 apply. If the reservation request cannot be confirmed, the tenant will receive a refusal from the landlord. A booking only becomes binding once the tenant has received the written booking confirmation.
We ask the tenant to carefully read the documents sent, check them for accuracy, and report any errors to us immediately. If the tenant does not receive confirmation or refusal within 5 days of making the reservation request, the tenant must contact us. If this is not done, the reservation request will lapse.
From the moment the tenant receives the booking confirmation, an agreement comes into effect between tenant and landlord. This agreement concerns the temporary rental of the chalet for recreational, non-commercial use of short duration, in accordance with Article 7:232, paragraph 2 of the Dutch Civil Code.
The rental and the agreement automatically end after the confirmed rental period, unless other circumstances occur (e.g., cancellation).
Group bookings are not permitted, and any reservation request of this nature will be refused. A tenant may only book the chalet for themselves, their partner, and their children. Deviations from this rule require prior written approval from the landlord and must be requested separately by the tenant before the booking.
It is not permitted to book the chalet on behalf of or for third parties. If this occurs, it will result in immediate termination of the rental agreement. Any amounts already paid, or parts thereof, will not be refunded. When making a booking, it must be taken into account that pets (including dogs and cats) are not allowed at Camping & Beachresort Julianahoeve. Any incorrect booking in this regard is entirely the tenant’s responsibility and will be handled in accordance with Article 5 of these general terms and conditions.

Article 2 – Payment of the Booking

The following conditions apply to payment of the booking:

Payments must be made by bank transfer. After receiving the invoice, the tenant must pay 50% of the rental price within 14 days. The remaining 50%, as well as the full security deposit, must be paid no later than one month (30 days) before arrival.

a. If less than 30 days remain until arrival, the total rental amount including the security deposit must be paid immediately upon receipt of the invoice.

Payments must be transferred to the following account:
Bank: ABN AMRO
IBAN: NL93 ABNA 0123 8674 01
Account holder: Anja and Timo Etgeton
VAT number: NL827423780B01
Reference: Please state the invoice number and your name
By paying the partial or full rental amount, the tenant confirms that they have read the general terms and conditions, fully accept them, and commit to complying with them.
If payment is not made on time, as described in point 2, the tenant is automatically in default after the payment deadline. In that case, we reserve the right to cancel the booking immediately and terminate the rental agreement without any further claims from the tenant. Reference is also made to Article 5 of these general terms and conditions, which contains the cancellation conditions.
The rental price includes the following services, which are also listed on the invoice:
i. Use of the rented property | Chalet De Golfbreker no. 132 or Chalet De Golfbreker no. 123;
ii. Consumption of gas, water, and electricity within normal use during the rental period.
The following costs, excluding the rental price, are charged on the invoice:
i. Final cleaning
ii. Optional, if booked: bed linen
iii. Tourist tax for all guests to the municipality of Schouwen-Duiveland
Other costs and charges:
i. Camping & Beachresort Julianahoeve charges a campsite fee for free use of the swimming pool, animation, and other campsite facilities, as stated in Julianahoeve’s GTC, per person from 2 years old per night. This fee must be paid to the campsite in advance. The tenant will receive a separate invoice for this, usually after registration of the guests at Camping & Beachresort Julianahoeve, which is arranged by the landlord after booking confirmation.
The agreed rental price includes 9% VAT; from 2026 this will be 21% VAT.

Article 3 – Security Deposit

The tenant pays a security deposit of €350, which serves as a guarantee for damages and/or general costs (e.g., excessive consumption of gas, water, or electricity, etc.). The landlord has the right to offset any damages or costs against the deposit. The tenant must be informed of this in writing in advance (email is permitted).
The deposit must be transferred, as described in Article 2, point 2, together with the payment of the full rental amount.
If the deposit is not paid or not paid on time, the landlord is entitled to refuse the tenant access to the chalet. The tenant is automatically in default after the payment deadline. In that case, we reserve the right to cancel the booking immediately and terminate the rental agreement without further claims from the tenant. Reference is also made to Article 5 of these general terms and conditions, which sets out the cancellation conditions.
The deposit, or any remaining balance thereof, will be refunded to the previously used account within 14 days after the end of the rental period, provided there are justified claims (e.g., for damage to the inventory, the chalet, and/or other costs, possibly caused by necessary extra cleaning of the rental property). This does not affect any further legal claims of the landlord for damages against the tenant.
The tenant is also liable beyond the deposit amount and legally responsible for any damage to the rented property, improper use of all rental items, excessive consumption of gas, water, and electricity, as well as the use of the chalet’s internet connection.

Article 4 – Changes to the Rental Agreement

If the tenant wishes to make changes after the booking/rental agreement has been concluded, the landlord is not obliged to comply. It is at the landlord’s discretion whether and to what extent the requested changes are accepted. Generally, tenant requests for changes cannot be accommodated within 4 weeks before arrival.
If the tenant wishes to change the rental period, partially cancel, or fully cancel after the booking/rental agreement has been concluded, the cancellation conditions set out in Article 5 of these general terms and conditions apply. Moving the booked period to a period that does not correspond to the original booking period requires written approval from the landlord. Shortening the rental period at the tenant’s request is considered a partial cancellation.

Article 5 – Cancellation / Partial Cancellation / Termination of the Rental Agreement

A (partial) cancellation or termination of the rental agreement by the tenant or landlord must always be made immediately and in writing (by email). The following conditions apply: Partial cancellations of the rental period are non-refundable.
In the event of cancellation/termination of the agreement, the tenant shall pay a percentage of the rental price as a cancellation fee to the landlord.
The scale is as follows:
i. 50% of the total rental price for cancellations up to 2 months (60 days) before arrival;
ii. 75% of the total rental price for cancellations up to 1 month (30 days) before arrival;
iii. 90% of the total rental price for cancellations within 1 month (30 days) before arrival;
iv. 100% of the total rental price for cancellations from 7 days before arrival up to the day of arrival.
If the tenant does not arrive on the booked arrival day and does not inform the landlord of a delayed arrival, this will be considered a cancellation of the booking. In this case, the cancellation fee is 100% of the agreed rental price. The rental agreement is irrevocably terminated, and the tenant no longer has the right to use the rented property.
If the landlord cancels the booking (in accordance with Article 9 of these terms and conditions), any amounts already paid will be fully refunded. No further claims or compensation by the tenant against the landlord can be legally asserted.
The landlord is free to re-rent cancelled periods. This does not release the tenant from the obligation to pay the applicable cancellation fee.
Even in the case of early departure by the tenant, no claims can be made against the landlord. The full rental price remains payable.

Article 6 – Receipt and Return of the Chalet Key

The tenant receives the chalet key at the reception of Camping & Beachresort Julianahoeve upon presentation of valid identification during regular opening hours. These can be found on the website: https://www.julianahoeve.nl/nl/openingstijden.
Further contact details of the reception:
Tel: +31 111 461 414
Email: info@julianahoeve.nl
In the event of (late) arrival outside the regular opening hours of the reception of Camping & Beachresort Julianahoeve, the landlord cannot arrange the handover of the key to the tenant.
The tenant is obliged to organize his/her arrival and departure so that the chalet key can be collected and returned at the reception of Camping & Beachresort Julianahoeve. Leaving the chalet key in the (un)locked chalet, for any reason, is not permitted. In such a case, the tenant is fully liable for any consequential damage to the chalet and its inventory. Necessary services from external specialists (e.g., locksmiths) will be charged to the tenant. Any loss of rental income is also the tenant’s responsibility.
The tenant is furthermore not allowed to have the key copied. If a chalet key is copied, the entire locking system (chalet and garden shed) must be replaced. These costs are entirely the tenant’s responsibility, and an additional compensation of €500 is payable to the landlord.
The chalet key is provided by the landlord on a loan basis and remains the property of the landlord.
In case of loss, theft, or other unintended disappearance of the chalet key, the tenant is obliged to immediately inform the landlord in an appropriate manner. The tenant will be charged a compensation of €100. In addition, the costs for replacing the locking system (chalet and garden shed) are fully borne by the tenant.

Article 7 – Stay in the Chalet

For bookings of the chalet, the following periods and corresponding arrival and departure times apply:
Weekend: from Friday 3:00 PM to Monday 10:00 AM
Short week: from Monday 3:00 PM to Friday 10:00 AM
Week: from Saturday 3:00 PM to Saturday 10:00 AM
The tenant with whom the rental agreement was concluded must be present throughout the entire rental period.
The tenant and other registered guests are obliged to behave properly during their stay, both inside and outside the chalet. Quiet hours of Camping & Beachresort Julianahoeve must be observed. Excessive noise disturbing neighbors must be avoided.
On the day of arrival, the chalet can be used from 3:00 PM.
On the day of departure, the chalet must be vacated by 10:00 AM and left clean and tidy.
Waste disposal and emptying the dishwasher are the tenant’s responsibilities and are not included in the final cleaning. If the cleaning staff has to perform these tasks, a fee of €30 will be charged to the tenant.
One (1) car or one (1) motorcycle is allowed on the campsite and must be parked in the chalet’s designated parking area.
Pets are not allowed.
The use of (flying) drones is not permitted on the campsite.
Smoking/vaping (including e-cigarettes) is prohibited throughout the chalet. In case of violation, additional cleaning costs carried out by a professional company will be charged to the tenant.
Open fires are not permitted at the chalet.
Barbecuing on the provided grill is allowed. The grill must be left clean before departure. BBQ gas is not included.
The campsite provides adequate facilities for separated waste disposal. Waste collection points are indicated on the campsite map.
Gas, water, and electricity are included in the rental price for normal use. Excessive use, particularly of the gas fireplace in chalet no. 132, will be charged separately to the tenant.
Charging electric vehicles, hybrid vehicles, electric scooters, or other high-power electrical devices using the chalet’s electrical system is strictly prohibited.
Any violation will result in the immediate termination of the rental agreement. No refund will be issued for the (pro-rated) rental fee or the security deposit of 350 euros.
Guests are requested to use resources sparingly.
Chalet no. 132 is suitable for a maximum of five (5) persons; chalet no. 123 for a maximum of six (6) persons. It is not allowed to accommodate more persons than booked unless this has been approved in writing beforehand. Failure to comply may result in immediate termination of the rental agreement by the landlord. No refund of the rental price will be provided.
Moving cabinets, beds, other furniture, or the television is not permitted. Inventory may not be removed from the chalet, except for cutlery, dishes, and glasses.
For additional rules regarding the stay, please refer to the regulations of Camping & Beachresort Julianahoeve: https://www.julianahoeve.nl/nl/reglement

Article 8 – Departure and Final Cleaning

The chalet must be left in the same condition as it was found upon arrival, including:
i. Swept clean inside and outside;
ii. Kitchen inventory fully cleaned, dry, and returned to cabinets;
iii. Bedding and any other linen left in the bathroom.
The dishwasher and refrigerator must be left clean and empty.
No food residues should be left in cabinets, the refrigerator, freezer, or elsewhere in the chalet.
Waste must be removed.
Any damage or loss of the chalet key must be reported to the landlord immediately.
Improper use or damage to the chalet or its inventory may result in additional charges to the tenant, which may be deducted from the deposit (e.g., extra cleaning €50 or replacement of kitchen inventory at new value).
The chalet key must be returned to the reception of Camping & Beachresort Julianahoeve on the day of departure during regular opening hours.
All costs incurred due to the tenant not vacating the chalet on time will be charged to them and deducted from the deposit.
Lost or left-behind items found after departure will be kept for a reasonable period. However, no responsibility is assumed for these items. Forwarding is only possible at the tenant’s expense.

Article 9 – Force Majeure

“Force majeure” means the occurrence of an event or circumstance that prevents a party from fulfilling one or more of its contractual obligations under the agreement, provided the affected party can demonstrate that:
(a) the obstacle is beyond its reasonable control;
(b) it was not reasonably foreseeable at the time of entering into the contract;
(c) the consequences of the obstacle could not have reasonably been avoided or overcome by the affected party.
Until proven otherwise, the following events are presumed to qualify under points 1. (a) and (b):
(i) War (declared or undeclared), hostilities, attacks, acts of foreign enemies, extensive military mobilization;
(ii) Civil war, riots, rebellion, revolution, military or other seizure of power, insurrection, terrorist acts, sabotage, or piracy;
(iii) Plague, epidemic, natural disaster, or extreme natural event;
(iv) Explosion, fire, destruction of equipment, prolonged disruption of transport, telecommunications, information systems, or energy supply;
(v) General labor disturbances such as boycotts, strikes, lockouts, slowdowns, occupation of factories and buildings.
A party successfully invoking this clause is, from the moment the obstacle prevents performance, released from its obligation to fulfill contractual duties and any liability for damages or other remedies for breach, provided this is communicated immediately. If notification is not immediate, the release applies from the moment the notification reaches the other party. If the effects of the cited obstacle or event are temporary, the above consequences only apply as long as the obstacle prevents performance. If the duration of the obstacle substantially deprives the parties of what they could reasonably expect under the contract, each party has the right to terminate the contract by notifying the other party within a reasonable period. Unless otherwise agreed, the parties explicitly agree that the contract may be terminated by either party if the obstacle lasts more than 20 days.

Article 10 – Liability / Complaints / Damage

The tenant and other guests are fully and jointly liable during the rental period for any damage to the accommodation, its inventory, and all items belonging to the rented property, unless the tenant can reasonably demonstrate to the landlord that the damage is not their responsibility.
We advise the tenant to inspect the chalet and inventory for damage or defects upon arrival. Any damage or defects must be reported immediately, or at the latest one day after arrival, to the landlord.
The landlord is not liable for theft, loss, or damage of any kind to items or persons during the stay in the chalet or at chalet plots Merel 132 or Merel 123.
The landlord is not liable for construction activities on the campsite or on the (main) roads near the chalet.
The landlord is not liable for disruptions or failures in the energy supply (gas, water, electricity) by utility companies, as well as (partial) outages of internet and/or television.
Any complaint by the tenant must be submitted in writing (by email) to the landlord within 14 days after leaving the chalet.

Email: info@chaletdegolfbreker.nl

Article 11 – Applicable Law

These General Terms and Conditions, as well as any resulting claims, obligations, and disputes between the tenant and the landlord, shall be governed exclusively in accordance with Dutch law.